Is Your Radiology Model Still Working?

Radiology service-line problems rarely appear all at once.

More often, they show up gradually:
• Financial support keeps increasing
• Onsite coverage becomes harder to maintain
• Turnaround times or service levels begin to decline
• Physician engagement weakens
• Hospital and radiology leadership begin defining success differently

Any one of these challenges may be manageable.

But when several begin happening at the same time, the issue may be bigger than staffing, coverage, or workflow alone.

It may be a sign that the underlying radiology model is no longer aligned with the organization’s clinical, operational, and financial expectations.

That’s when leadership has to stop treating individual symptoms and start evaluating the model itself.

Which of these warning signs are you seeing most often in today’s radiology environment?

Written by Andrew Mazzella — Radiology Business & Operations Consultant

Andrew Mazzella is a healthcare administrator and radiology consultant with more than 25 years of experience in practice management, healthcare operations, financial management, strategic growth, and process improvement.

Since 2003, Andrew has held leadership roles in radiology management. He serves as CEO of Radiologic Associates, P.C., a private radiology group supporting hospital systems, outpatient imaging centers, and medical practices across New York, New Jersey, and Pennsylvania. Since 2016, he has also served as a Radiology Consultant with Enhance Healthcare Consulting, advising healthcare organizations on radiology operations, financial performance, practice management, and strategic growth.

Andrew is an active member of the Medical Group Management Association (MGMA) and the Radiology Business Management Association (RBMA).

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