Emergency Department

Hospitals and Health Systems are increasingly reviewing their Emergency Department (“ED”) services in order to improve patient care, facilitate patient throughput and increase their capacity to expand emergent patient care service offerings to their surrounding communities.

EHC offers unique expertise to your organization to improve your current operations or to assist in the creation of new emergency physician services within your hospital facilities. These may include both adult Emergency Physicians and/or Pediatric Emergency Physicians. A thorough financial and operational assessment of emergency physician services can turn a struggling program around and/or ensure the success of a new program. Our team of administrative and clinical personnel offer the following:

Operational Assessment

  • Review existing and/or planned emergency services and determine the related physician staffing requirements for the ED
  • Determine opportunities to increase patient throughput while improving patient outcome
  • Facilitate patient movement through an inpatient admission or as an outpatient to enhance that experience
  • Prioritize emergency service improvement opportunities and determine emergency physician and advanced practitioner staffing requirements
  • Development of detailed process improvement initiatives
  • Assist in community outreach with marketing strategies and EMS (Emergency Medical Services) awareness to increase volume and revenue
  • Develop Pay-for-performance programs to attain desired outcomes and enhance physician satisfaction
  • Assist in development of Physician Retention programs
  • Proforma development for Emergency Physician Services

Financial Assessment

  • Financial review of existing emergency services
  • Proforma development of planned emergency services specific to physician services
  • Implementation of existing program improvements identified by our administrative and clinical personnel
  • Maximize quality and cost efficiency with the best ratios of caregivers

Expert assistance in acquiring new resources to provide inpatient emergency physician services

  • Determine community physician and advanced practitioner availability
  • Explore vendor options for emergency services
  • Develop Request For Proposals (“RFP’s”) for emergency physician services
  • Assess vendor responses to RFP’s
  • Guide facilities in selecting existing or new services for emergency physician services.

ED Data Analysis, Validation, and Benchmarking Programs

  • Physician and advanced practitioner performance metrics
  • Implement process improvement tracking measures
  • Develop Emergency Nursing and Physician Score Cards to improve performance
  • Assist in the development of patient and physician satisfaction programs